Stuff Sacks | 2L, 7L, 12L

Our Kids and Adult products fit a very wide range as our fabrics have so much stretch. Here is a size guide to help decide which is best for you! We have adults who fit our kids sizing and visa-versa.

We have made every effort to display as accurately as possible the true colors and images of the products we carry and that appear on bsbrand.com, but cannot guarantee that what you see is an exact representation. Due to the many variations in screens and browsers, the color of products may appear different on different monitors. Computer monitors are not all calibrated equally and color reproduction on the internet is not precise.

The Hood and Expedition Hood are the same size and have the same fit. The differences are in the thickness and layers of the balaclava.

The Hood Balaclava has a single Layer Head and Neck, with a dual layer face hinge. The Hood construction provides additional warmth and protection where you need it while allowing for great heat management. The Hood is ideal for all around use and best for cool to cold temperatures.

The Expedition Hood has dual layer all over (Head, Neck & Face Hinge) for added warmth and protection from the elements. The Expedition Hood is great for freezing temperatures and storm conditions.

Both balaclavas do meet CDC and Ski Resort requirements for non-medical facemask use.

Machine Wash in cold water, gentle cycle, and with similar colors. NO BLEACH. Tumble dry low or Hang dry.  

Reference Your Products Care Label

BlackStrap warrants that this product, when it is purchased from an authorized BlackStrap dealer by a retail customer, will be free from defects in materials and workmanship for a period of one (1) year from the date of purchase by the original retail customer. This warranty is solely for the benefit of the original retail purchaser and may not be assigned.

For retail customer Limited Warranty claims, proof of purchase from an authorized bsbrand dealer is required. If the date of purchase cannot be established, bsbrand will make a determination based upon the last production year of the particular model.

If you have any questions about the BlackStrap Limited Warranty or procedures for making claims thereunder, please contact BlackStrap at support@bsbrand.com. The BlackStrap Warranty Center will determine if a product is covered under this Limited Warranty and answer all questions within 48 hours. If covered, BlackStrap has the sole option repair or replace the product in question.

Products purchased from Authorized Dealers (online or in-store) must be returned to that dealer for return or exchange. BlackStrap does not accept returns directly from consumers. Retailers must call for a Return Authorization Number before returning any product under this Limited Warranty. All authorized returns must be sent to the BlackStrap Warranty Center at the country’s main distribution warranty office, freight prepaid (by costumer at Retail locations discretion). BlackStrap will pay the freight for the return shipment.

Any repair or replacement of any product under this Limited Warranty is not available for ordinary wear and tear, including scratches or paint chipping, or for any damages caused by misuse, abuse, unauthorized modification or repairs, accident, heat, improper maintenance or care, incorrect setup, use on non-snow objects, any blow or impact with a hard object or any other irresponsible use. Also BlackStrap can not guarantee that the product being submitted for return or repair will be in stock. Therefore it is up to the sole discretion of BlackStrap to issue a product of equal or greater value.

THE FOREGOING LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OF QUALITY AND PERFORMANCE, WRITTEN, ORAL OR IMPLIED AND ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. IN NO EVENT SHALL BSBRAND BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE including, without limitation, loss to property other than this product, loss of use of said product, or other property or other economic losses. BlackStrap shall not be liable for contribution or indemnification whatever the cause.

Some jurisdictions do not allow limitations on how long an implied warranty lasts and/or the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to particular retail customers. BlackStrap’s obligations under any warranty shall be limited, to the greatest extent allowed by the law, as provided in this BlackStrap Limited Warranty. The Limited Warranty gives you specific legal rights; you may also have other rights, which vary from one jurisdiction to another.

Yes, you can make changes or cancel your order at anytime prior to your order being shipped from our warehouse. To make order changes or cancel your order, please email us at support@bsbrand.com ASAP.

Orders that have been shipped cannot be cancelled.

You will receive a shipping confirmation email with your tracking number once your package leaves our warehouse. You can then track your order via your shipping confirmation email, Shop Pay App, or you can track your order here: TRACK MY ORDER

Did you order from bsbrand.com and your package was marked as "delivered", but it wasn't received? We're happy to help!

When the tracking for your package is updated as "delivered" by the postal carrier, it triggers an automatic email from us to let you know about this new status.

Sometimes, a package will be marked as delivered by the shipping carrier prematurely. If you receive the delivery email but have not received your package, here is what we suggest.

DOMESTIC CUSTOMERS:

USPS delivery vehicles use GPS that can automatically update a package as "delivered" prematurely. Please wait another business day, as the package could have been marked as delivered by mistake, and will arrive the following day.

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day's delivery. USPS is used to these questions, and will generally provide helpful information.

If the package still does not show up, please call USPS to file a claim. BlackStrap Industries cannot reimburse OR re-ship orders that were mis-delivered by the post office or stolen from a property. Thank you for understanding!

INTERNATIONAL CUSTOMERS:

Check your door/mailbox for a note from your local post office. If you receive a note, it should provide you with the instructions you need to receive your package.

Contact your local post office and your local customs office. Ask who delivered the package, and ask for the details of that day's delivery. Postal services are used to these questions, and will generally provide helpful information.

Contact us for additional assistance. BlackStrap Industries cannot reimburse OR re-ship orders that were mis-delivered by the post office or stolen from a property. Thank you for understanding!

Please be aware that all international orders are shipped delivery duties unpaid (DDU) and that you, the customer, are responsible for any local customs fees, taxes, and/or duties. Any import duties and taxes are charged once the package has reached the destination country and these charges must be paid by the recipient of the package. Unfortunately we have no control over these charges as customs policies vary from country to country. If you have questions related to customs charges you are advised to contact your local customs office.

If your package has been returned to sender (BlackStrap Industries), we are unable to reship any returned packages at this time. We may be able to issue a replacement pending inventory availability or provide a refund if inventory is not available. If you think your package has been returned to sender, please contact us at support@bsbrand.com.

Please note that BlackStrap Industries is not responsible for lost or stolen packages. We recommend shipping packages to secure locations that have someone available to receive the package.

If your package is marked as "Delivered" or shows a final scan, we are unable to file lost in transit claims or offer refunds.

If you have not seen an update to your tracking after 20 (U.S. Domestic) or 30 (International) consecutive days, please contact us at support@bsbrand.com as your package may be lost. If the carrier determines the package is lost, we will either provide a replacement order (depending on available inventory) or provide a refund in full. Please note that claims cannot be submitted after 60 days from the original order ship date.

If you have received a damaged/defective or incorrect item, contact us at support@bsbrand.com with photos of the damage/defective or the incorrect item, as well as your order number. You must notify us within 30 days of receipt. We will handle it from there.